Septic system frequently asked questions

Septic Services FAQ

Helpful answers to frequently asked septic system questions

What do you charge to pump out a septic tank?

Our prices are $325 up to 1,000 gallons or $425 up to 1,500 gallons. (Price does not include commercial septic tanks).

Where is your company located?

Our main office is located in Cartersville, Georgia, and we serve residential and commercial customers throughout Metro Atlanta and surrounding areas.

Does your company clear clogs?

Yes, we service clogs located between the home and the septic tank. Our technicians can evaluate the issue and recommend the appropriate solution.

Does your technician dig up the tank?

If access lids are not at ground level, our technicians use equipment to safely expose the tank lids as needed to complete service.

Do you offer financing?

Yes, financing options are available for qualifying services. Our team can provide details during your service consultation.

What are the signs that my septic system needs attention?

Common signs include slow drains, sewage odors, pooling water near the drain field, unusually green grass, backups, or gurgling sounds from plumbing.

How can I prevent septic system problems?

Routine inspections, regular pumping, responsible water usage, proper waste disposal, and avoiding harsh chemicals can help maintain system health.

How often should I pump my tank?

The state of GA recommends that most septic systems should be pumped every 3-5 years, depending on household size, water usage, and system capacity.

Do you offer any discounts?

Discounts may be available for qualifying customers. Please contact our team for current availability.

Do you install risers or ground level access?

Discounts may be available for qualifying customers. Please contact our team for current availability.

Do perform new construction installations?

Yes, we install septic systems for both new construction and existing properties.

Do you provide real estate inspections?

Yes, we perform septic inspections for real estate transactions, including buyer and seller evaluations.

What should I do if I suspect a problem with my septic system?

If you notice warning signs, reduce water usage and contact a licensed septic professional for evaluation.

What happens during a pumping and cleaning service?

During service, technicians remove accumulated sludge and scum from the tank using specialized equipment. The process helps prevent overflows and supports proper system operation.